Response Center

Contact Information:
1260 Columbia Dr
Main Number: 972-744-4111
Answered 24/7

General Information of Public Services: 

When to Call: 

• Special Pickup: furniture/appliance or brush and branches
• To rent a dumpster for temporary use
• Reporting a sewer problem
• Reporting a water leak or low water pressure
• Debris in the street

Call 972-744-4111 and Select from the Following: 

• Prompt 1 - Furniture, Appliance, Bulky Trash
• Prompt 2 - Brush, Limbs, Tree Trimmings
• Prompt 3 - Both of Items in 1 & 2
• Prompt 4 - Missed Recycling
• Prompt 5 - Commercial Solid Waste
• Prompt 6 - Hazardous Waste, Concrete, Bricks, etc.
• Prompt 7 - To speak to an Attendant.

News:	Department Links:
List of Acceptable Items for Transfer Stations  Change of odor and flavor in water supply	Water Quality Report  Home Chemical Collection  Composting  Brush & Bulky Item Collection  121 Regional Landfill location & fees